Summary CSR Report
Corporate Social Responsibility (CSR) – a high performance company working to build a sustainable future
Overview
At Premier Farnell we believe that behaving as a responsible business and earning the trust of our stakeholders is a significant competitive advantage, particularly during a time when people may have become distrustful of large corporations.
There is a real opportunity for companies such as Premier Farnell, who take their responsibilities seriously to become true market-leaders. Electronic design is at the forefront of efforts to help our environment and our value-driven approach to Corporate Social Responsibility (CSR) means we are well positioned to support and benefit from this agenda. For all of our CSR activities we carefully and clearly identify the benefits that arise for all of our stakeholders, including the cost reductions or profit improvements for the business. We believe that this clarity ensures that each activity is a sustainable part of the way we do business.
We continue to support the principles of the United Nations Global Compact, and believe that our membership supports our own goals of conducting business in a sustainable and responsible manner.
We have made great progress this year with our Trust Agenda – working to engage our stakeholders with the strong values and commitments of our business to ethical and responsible conduct. This is not limited to our highly-engaging CSR programme, but also encapsulates activities such as our global customer focus work.
We have continued our commitment to open and transparent communication both internally and externally. With response rates to our all-employee engagement survey that are better than many high performance companies, we listen to and work to support our colleagues in our drive for results. During 2010 we will continue with our successful programmes, such as our initiatives to reduce energy consumption and encouraging a greater number of colleagues to volunteer for good causes.
Further, detailed information is available in our online CSR report at www.premierfarnell.com/annualreport2010/csr
Impact assessment
We have collected information on the most relevant impacts to Premier Farnell through a number of means, including a customer survey, our annual all-employee engagement survey and dialogue with suppliers and special interest groups. Further detail on our methodology for stakeholder engagement and identifying material issues can be found in our full CSR report online.
Note: References to years throughout the CSR Report are to calendar years, rather than the Company’s financial year.
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